In order to verify your account, please submit a valid government-issued ID. Acceptable high quality images of documents are as follows:
National ID card
State Identification Card
To avoid delays in the account verification process, make sure your documents are:-VISIBLE in their ENTIRETY (all 4 corners of your document are visible)
Our support team is available 24 hours a day, 7 days a week via phone, email, or chat.
Xcoins sends your Bitcoins or other Cryptocurrencies immediately after payment has been confirmed and approved by our processor.
You may pay with credit or debit card by creating an order and choosing 'Visa, MasterCard' option as the method of payment. You will then be prompted to 'insert your Bitcoin Wallet Address' and click on 'Complete Payment'. You will then be redirected to the payment page where you will be asked to enter your card's details and personal information. In order to ensure the safety of our users, our payment processor may require further information from you in order to verify your payment. Once the payment is approved, the coins will be sent automatically to the Bitcoin address you provided.
Xcoins currently sells Bitcoin, Litecoin, Ethereum, Ripple and Bitcoin Cash in 167 countries worldwide.
Identification verifications happen in real-time automatically via our proprietary review system. As long as you upload a valid ID of sufficient quality, the system will approve in in under 5 minutes. If for any reason the document requires a manual review, this generally happens in less than an hour, but may take up to 4 hours during peak operational periods. We understand that your time is valuable and strive to provide the fastest service possible at all times!